Shipping software [Mark Lucovsky]:
When an Amazon engineer fixes a minor defect, makes something faster or
better, makes an API more functional and complete, how do they "ship"
that software to me? What is the lag time between the engineer
completing the work, and the software reaching its intended customers?
A good friend of mine investigated a performance problem one morning,
he saw an obvious defect and fixed it. His code was trivial, it was
tested during the day, and rolled out that evening. By the next morning
millions of users had benefited from his work. Not a single customer
had to download a bag of bits, answer any silly questions, prove that
they are not software thieves, reboot their computers, etc. The
software was shipped to them, and they didn't have to lift a finger.
Now that's what I call shipping software.
9:39:14 AM 
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