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Massimo Morelli's Weblog
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lunedì 8 maggio 2006
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Amen:
One of the hallmarks of a broken system is when there's just no
possible way that the programmer who is writing code that talks to
customers can ever get feedback from those customers about bugs,
because the call center is outsourced to a different company than the
software development project is outsourced to. Everyone is trying their
hardest to do their job but management has set it up so that it's
impossible. [Joel Spolsky]
8:47:52 PM
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© Copyright
2006
Massimo Morelli.
Last update:
08/05/2006; 20.47.58. |
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